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Mithila San Francisco - Surestay Collection By Best Western, San Francisco

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From80US$ /night
Check-in
13Dec2024Select date
Check-out
14Dec2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

972 Sutter St, San Francisco, California, United States, 94109

Mithila San Francisco - Surestay Collection By Best Western is a historic hotel established in 1920, situated in the charming Nob Hill District. The hotel combines old-world decor with contemporary amenities, offering a unique lodging experience in the heart of San Francisco. Guests can explore iconic nearby attractions such as Union Square and Chinatown, making it a prime location for both leisure and business travel.

Location

Located in Downtown San Francisco, the Mithila Hotel provides easy access to key attractions such as Ghirardelli Square, Golden Gate Park, and Lombard Street. Public transportation options are nearby, enhancing accessibility for guests looking to explore the city's vibrant culture. The hotel is also conveniently situated amidst businesses, theaters, and shopping areas.

Rooms

The hotel features a variety of non-smoking room types, including accommodations with a single queen bed, quad rooms with bunk beds, and full beds. Each guestroom is equipped with modern amenities such as a cable flat-screen TV, free WiFi, a mini-fridge, and a microwave. Private bathrooms come stocked with fresh towels, complimentary toiletries, and a hairdryer. Rooms are designed to provide a clean and comfortable environment for all guests.

Eat & Drink

Complimentary coffee and tea are provided in the lobby, ensuring guests can start their day refreshed. While the hotel does not have its own restaurant, nearby dining options include well-known hot spots and elegant venues like Tadich Grill, San Francisco's oldest restaurant, and various cafes in the area. Guests can easily explore the diverse food scene San Francisco is renowned for.

Leisure & Business

Mithila Hotel offers various services tailored to business and leisure needs, including baggage storage, an activity desk, and a concierge desk. High-speed WiFi and fax/photocopying services are available for business travelers. Daily housekeeping ensures guest rooms remain welcoming throughout their stay. A complimentary airport shuttle service is also offered.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Queen Room Bunk Bed Non-Smoking
Max:
2 persons
13 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Large Queen Room Non-Smoking
Max:
2 persons
12 m² 
Bed options:
1 King-size bed
Shower
Coffee machine
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Double Room Non-Smoking
Max:
2 persons
11 m² 
Bed options:
1 Double bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
San Francisco 1.6 km
Airports
San Francisco International (SFO) 23.6 km
Oakland International (OAK) 32.2 km
Train
F Market Street Car 2.2 km
Caltrain - 4th & King Street Station 2.3 km
Underground
Powell Street Station900 m
Bus
Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • No pets allowed
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Laundry
  • Shops/Commercial services

Business

  • Fax/Photocopying

Room features

  • Heating

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock
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Location

972 Sutter St, San Francisco, California, United States, 94109
Map view
972 Sutter St, San Francisco, California, United States, 94109
Nearby
Bush St What3words: ///also.secret.ever
Dragon's Gate
580 m
125 Waverly Pl
Tin How Temple
580 m
Museum
Haas-Lilienthal House
380 m
Restaurants
Thad's Cozy
20 m
963 Sutter St
Pearl's Deluxe Burgers
330 m
1001 Market St
Bellissimo Pizza
70 m
920 Sutter St
Golden Coffee Shop
80 m
901 Sutter St
Han's Coffee Shop
110 m
900 Sutter St
Cup-a-Joe Coffee House
110 m
896 Sutter St
Crostini & Java
170 m
899 Hyde St
Mr. Holmes Bakehouse
230 m
1042 Larkin Street
Cafe Bean
270 m
800 Sutter St
Olivos Restaurant
270 m
1017 Larkin St

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly staff
Convenient location
Cramped rooms
Noise disturbances
6.8/10
Nice
Rooms
6.9
Location
7.6
Service
8.4
Dining
5.2
Guest reviews
6.8/10
based on 14 reviews
7.5
7.5/10based on 238 reviews
Alex
United Kingdom, April  2024
7.8/10

I had a pleasant stay at this hotel. The room was a good deal by SF standards, equipped not only with a TV but also a microwave and refrigerator. It was clean and had all the essentials like a hair dryer and iron. The service, while okay and not conducive to early check-ins, was super friendly, kind, and extraordinarily nice & helpful. The location, though lacking some initial information about room placement, was central and within walking distance of food places and attractions, making it the primary reason for choosing Mithila. Be aware of the neighborhood dynamics with catcalling issues nearby. The dining experience may not meet breakfast expectations as it must be consumed standing up at reception and only consists of Tea, Coffee, and muffins in the morning, which may not align with advertised promises. The hotel is relatively near the city center but in a sketchy area. The hotel offers a delicious Manchego ratatouille; however, don't expect a full breakfast. I found the facilities satisfying.

Rooms
9.0
The room had everything we needed and was very clean.
Service
9.0
The staff was exceptionally nice and helpful.
Location
7.0
The hotel's location is convenient and a good choice for those wanting to be near the city center despite neighborhood issues.
Dining
6.0
The Manchego ratatouille was a delicious option, but breakfast expectations may not be met.
Facilities
8.0
The facilities met my needs during the stay.
William
United States, April  2024
8.4/10

I had a great stay at this hotel! The rooms were comfy and clean, the staff was so friendly and helpful, and the location was wonderful. The dining experience was a bit lacking, but overall, a fantastic spot to stay in San Francisco.

Rooms
9.0
The rooms were always clean and neatly set up with a comfortable bed. The bathroom was spacious and had both a bathtub and a shower. Additionally, the room was equipped not only with a TV but also a microwave and refrigerator.
Service
9.0
The service was extremely friendly and helpful, it was a refreshing experience to interact with such kind staff members. They even offered morning coffee to start the day on a good note.
Location
10.0
The hotel's location is top-notch, within walking distance to Union Square, restaurants, shops, and transportation. It really added to my exploration of San Francisco.
Dining
6.0
The dining options were limited to tea, coffee, and muffins, and the setup was a bit inconvenient next to the elevator. However, there are plenty of great dining spots nearby to explore.
Facilities
8.0
The hotel provides essential facilities, including shops and laundry services, making the stay more convenient for guests.
Charles
United Kingdom, March  2024
7.6/10

The hotel is in a convenient location, not far from Union Square with many shops and good restaurants nearby. The rooms had everything we needed and were very clean, but the lack of a fan and a blocked window were minor inconveniences. The service was top-notch, with friendly and helpful staff. The dining experience was basic, with burnt coffee and mini muffins, but adequate for a quick bite. The facilities were satisfactory overall.

Rooms
8.0
The rooms had everything we needed and were very clean, although the absence of a fan and a blocked window were slight drawbacks.
Service
9.0
The service was amazing with friendly and helpful staff.
Location
8.0
The hotel is conveniently located near Union Square with many shops and good restaurants nearby.
Dining
6.0
The dining experience was simple, consisting of burnt coffee and mini muffins served on a tiny table next to the elevator.
Facilities
7.0
The facilities were satisfactory overall.
Mark
United States, March  2024
6.2/10

The hotel's rooms were small but equipped with a TV, microwave, and refrigerator. Despite the cramped space, the constant noise disturbances from other guests made the stay uncomfortable. On the upside, the service was friendly and helpful, though there were instances of rudeness. The location was fairly central with convenient access to local amenities. The dining options were minimal, with only basic beverages and pastries available. The hotel had Laundromat services next door, which was a plus.

Rooms
5.0
The rooms were the size of a walk-in closet and got stuffy when the windows were closed.
Service
7.0
The service was a mix of super friendly and kind of rude.
Location
7.0
The hotel was fairly central and had convenient access to local amenities.
Dining
5.0
The dining options were limited to basic beverages and pastries.
Facilities
8.0
The hotel had Laundromat services next door, which was convenient.
Friendly staff
Cramped rooms
John
United Kingdom, December  2023
7.2/10

I found this hotel to be a mixed bag. While the rooms didn't match the pictures and had a strange smell, they were clean and equipped with convenient amenities like a microwave, fridge, and coffee maker. The service, though initially seeming unfriendly, turned out to be surprisingly warm and welcoming. The location was excellent for exploring San Francisco, situated between Nob Hill and the Tenderloin, with easy access to local amenities. However, the dining experience was subpar, with limited offerings served in an inconvenient manner.

Rooms
7.0
The rooms, while not as expected from the photos and having a peculiar smell, were clean and had useful features like fridges and TVs.
Service
8.0
At first, the service came off as rude, but the staff really made an effort to create a friendly atmosphere, which was refreshing. I encountered them while strolling from Union Square, and they were extremely helpful and pleasant.
Location
9.0
The location of the hotel, sitting between Nob Hill and the Tenderloin, was strategic for long-term stays, with convenient access to laundry services next door and a variety of nearby dining options. It was a fantastic spot in downtown San Francisco, making it a great choice after a long day of exploring the city.
Dining
5.0
The dining situation was disappointing, with only basic offerings of tea, coffee, and muffins served in a less-than-ideal setup near the elevator. Not the breakfast experience I was hoping for.
Facilities
The hotel lacked notable facilities, and the dining setup added to the overall disappointment.
Brian
United Kingdom, November  2023
6.0/10

The hotel's rooms were not very clean and faced a building with no views but were quiet. The lighting was dim, and the rooms were a bit on the smaller side, needing refurbishment. The service, however, was friendly and helpful. The location was convenient for walking and accessing transportation. The dining was basic with coffee and tea only. The hotel lacked facilities beyond basic necessities.

Rooms
6.0
The rooms were not very clean, quiet, but lacked views and bright lighting.
Service
8.0
The staff was friendly and helpful.
Location
7.0
The hotel's location was convenient for transportation and walking.
Dining
5.0
The dining was basic with coffee and tea only.
Facilities
5.0
The hotel lacked additional facilities.
Roy
United Kingdom, September  2023
7.4/10

The hotel had clean and well-equipped rooms, with a few windows providing views to others during the night. The service was exceptionally friendly and went out of their way to accommodate me and my spouse. While the location felt a bit sketchy at night, it was conveniently close to many food options, though solo female travelers should be cautious. The dining experience offered only basic options but was adequate for a quick breakfast. Overall, a decent choice for a weekend stay with good value for money.

Rooms
8.0
The rooms were clean and had all the necessities for a weekend stay, including a microwave and refrigerator.
Service
9.0
The staff was very nice, super friendly, and pleasant, going out of their way to assist me and my spouse.
Location
7.0
The hotel's location, though a bit rough at night, was an easy walk to various food and drink options, making it convenient for exploring the city.
Dining
6.0
The breakfast offering was limited to basic options, but it was satisfactory for a quick morning bite.
Facilities
7.0
The hotel provided basic commercial services and laundry facilities for convenience during the stay.
Reggie
United States, August  2023
7.4/10

I was impressed with the spacious, clean rooms. The wooden floors gave a modern touch, and there were no unpleasant odors. The service was friendly and accommodating, and the hotel offered basic dining options. Overall, a comfortable stay with a few minor drawbacks.

Rooms
8.0
The room was big, very clean, and functional. The wooden floors added a nice touch, and there were no bad odors.
Service
9.0
The staff were friendly and service-minded. They even provided us with a portable fan to beat the heat.
Location
7.0
The hotel's location was pretty good, with a short walk to bars, clubs, and restaurants.
Dining
6.0
The dining options were basic, offering coffee and tea. Don't expect a full breakfast.
Facilities
7.0
The hotel had standard facilities suitable for a short stay. Nothing extravagant but met basic needs.
Alex
United Kingdom, August  2023
7.0/10

The hotel had a mixture of positives and negatives. The rooms were spacious and clean, but a bit stuffy without window screens. The service was friendly and helpful but lacked initiative in some aspects. The location was decent with nearby amenities but required uphill walking for some. The dining offered basic options, and facilities were satisfactory but could be improved.

Rooms
7.0
The rooms were spacious and clean.
Service
8.0
The service was friendly and helpful.
Location
7.0
The location was convenient with nearby amenities.
Dining
6.0
The dining options were basic.
Facilities
7.0
Facilities were satisfactory.
Evelyn
United States, August  2023
6.6/10

My stay at the hotel had its ups and downs. The rooms were a bit cramped, not matching the website photos and lacking a fan, but they were fairly clean. The service was top-notch, with kind and hard-working staff always ready to help. The location was a mixed bag - good for nearby attractions but with some drawbacks like homeless people nearby. The dining experience left much to be desired with burnt coffee and muffins. However, the facilities were adequate for a comfortable stay.

Rooms
6.0
The rooms were a bit cramped and didn't match the website photos. There was no fan in the room.
Service
9.0
The staff was extremely friendly, polite, and helpful.
Location
7.0
The location had its pros and cons. It was close to attractions like the art university buildings, but there were homeless people nearby.
Dining
5.0
The dining experience was disappointing with burnt coffee and mini muffins served in an inconvenient location.
Facilities
7.0
The facilities were basic but sufficient for a comfortable stay.
Friendly staff
Cramped rooms
Angus
United Kingdom, July  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms were clean and comfortable, but the lack of views and small size were drawbacks. On the bright side, it was very quiet, and we had no issues with neighbors. The service was excellent, especially with helpful staff like Tim available round the clock. The location was convenient for my needs, with essential shops nearby, although the room layout could have been better. The dining options were limited but sufficient for a quick bite. Overall, a decent stay with some room for improvement.

Rooms
7.0
The rooms were clean and comfortable, although the size was a bit small and lacked views.
Service
9.0
The service was excellent, and the staff, especially Tim, went above and beyond to assist us.
Location
8.0
The location was convenient for my needs, with essential shops nearby.
Dining
6.0
The dining options were limited but adequate for a quick meal.
Facilities
7.0
The hotel facilities were decent, with nothing outstanding but met basic needs.
Edgar
United States, July  2023
5.0/10

The hotel's location near Union Square and Chinatown is excellent, making it convenient to reach all of San Francisco's main tourist attractions. However, the surrounding neighborhood can feel a little rough in places. The service was okay, but there were some issues with friendliness and honesty during check-in. The dining offering was limited to just tea, coffee, and muffins served in a less-than-ideal location. The rooms could use some serious improvement to meet expectations, with an urgent need for paint removal and attention to detail. Facilities were average and somewhat lacking.

Rooms
5.0
The rooms fell short of expectations, with noticeable issues like the smell of urine and insufficient space to comfortably place suitcases.
Service
5.0
The service was just okay with some friendliness issues and misleading information provided during the check-in process.
Location
7.0
The location is very close to Union Square and Chinatown, which is great for exploring the city's main attractions.
Dining
5.0
The dining experience was disappointing, consisting of burnt coffee and mini muffins served in a less-than-ideal setting.
Facilities
5.0
The facilities were average, nothing extraordinary to highlight.
Jeff
United States, July  2023
7.2/10

The location of the hotel was decent, situated between the posh Nob Hill and the dodgy Tenderloin neighborhoods, making it central to various activities in downtown San Francisco. The rooms, although not very spacious, were still large enough for two guests and featured conveniences like a TV, microwave, and refrigerator. However, the presence of a homeless/drug problem in the south neighborhood was quite concerning, dampening the overall experience.

Rooms
7.0
The rooms, located at the end of a long corridor far from other rooms, were nice and equipped with a microwave and refrigerator, albeit not very spacious.
Service
9.0
The hotel service was exceptional, with extremely friendly and helpful staff offering peace of mind, especially when dealing with heavy luggage. The staff went above and beyond expectations, making the stay extra enjoyable.
Location
8.0
The hotel's location on Bush Street was decent in terms of walking distance to most touristy areas and easy access to the main attractions of downtown San Francisco. Despite the nearby homeless/drug issue, the central location offered convenience.
Dining
5.0
Dining at the hotel was limited to mornings in the hall, offering a basic selection of burnt coffee and mini muffins placed on a tiny table next to the elevator. Unfortunately, breakfast options were not diverse, which could be improved.
Facilities
Friendly Staff
Limited Dining
George
United Kingdom, June  2023
7.2/10

My stay at the hotel was a mixed bag. The room, though clean and adequately equipped, was on the small side and could use some refurbishment. However, it was comfortable and had all the essentials like a hair dryer and iron. The service was top-notch; the staff was incredibly accommodating and friendly, making our stay more enjoyable. The hotel's location was convenient, close to great food and bars, but the area could be uncomfortable for solo female travelers due to catcalling from passersby. As for dining, the hotel did not provide a full breakfast as suggested and only offered basic options. Despite these setbacks, the service and location somewhat made up for the shortcomings. The price was decent for what was offered.

Rooms
7.0
The room, though on the small side and in need of refurbishment, was clean and adequately equipped.
Service
9.0
The staff went out of their way to provide excellent service, making our stay more comfortable.
Location
8.0
The hotel's location was convenient, close to good dining options and bars, but watch out for unwanted attention from some individuals in the area.
Dining
5.0
The dining experience fell short of expectations with limited breakfast options.
Facilities
7.0
The hotel lacks standout facilities, but it offers the basics for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room